Effective Date: 8 July 2025

At Zip Lendbox, we strive to provide high-quality online courses and digital content. Since our products are digital and instantly accessible after purchase, we maintain a strict no-refund policy, with a few exceptions outlined below.

1. No Refund Policy (Digital Products)

All sales of digital courses, downloadable content, and membership access are final and non-refundable once the payment is processed.

This policy is in place because:

• Our courses are delivered instantly after payment.
• Digital content cannot be “returned” once accessed.

2. Exceptions – Eligible Refunds

A refund will only be considered under the following conditions:

• Duplicate Payment: If you are charged twice for the same course.
• Technical Issues: If you are unable to access the course due to a technical fault on our side, and our support team is unable to resolve it within 7 business days.
• Wrong Product Delivered: If you were mistakenly given access to a different course than the one you purchased.

In such cases, you must contact us within 3 days of the transaction with proof of issue.

3. How to Request a Refund

To request a refund (only under eligible conditions), contact us at:

📧 Email: abhi1998kumar7@gmail.com
📞 Phone: +91 78087 26584

Please include:

• Full Name
• Registered Email Address
• Course Name
• Date of Purchase
• Reason for Refund Request (with screenshots or other evidence, if applicable)

4. Refund Processing Time

If your refund request is approved:

• It may take 5–7 business days to process.
• Refunds will be issued via the original payment method only.